Privacy Policy – Embroidize LLC
Last Updated: 7/7/2026
At Embroidize LLC, we are committed to protecting your personal data and ensuring transparency in how we collect and use information.
1. Information We Collect
We may collect personal and non-personal information including: - Name and email address - Account credentials - Billing information (processed via third parties) - IP address and geolocation data - Device, browser, and usage data - Download activity and interaction logs
2. How We Use Your Information
We use your information to: - Process transactions and subscriptions - Deliver digital products - Provide customer support - Improve platform performance and user experience - Detect fraud, abuse, or unauthorized activity - Communicate updates, offers, and service notices
3. Legal Basis for Processing (GDPR)
We process your data based on: - Contractual necessity (to provide services) - Legal obligations - Legitimate interests (security, analytics, improvement) - Your consent (for marketing communications)
4. Payment Processing
All payments are securely handled by third-party providers such as Stripe or PayPal. We do not store your full payment card details on our servers.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to: - Maintain user sessions - Remember preferences - Analyze traffic and behavior - Improve functionality You can control cookies through your browser settings.
6. Analytics & Usage Tracking
We may collect analytics data such as page views, clicks, downloads, and session behavior to improve our platform. This data may be aggregated and anonymized.
7. Anti-Fraud & Abuse Detection
We use IP tracking, activity monitoring, and behavioral analysis to prevent: - Multiple account abuse - Download limit bypassing - Unauthorized access - Fraudulent transactions Accounts involved in suspicious activity may be restricted or terminated.
8. Data Retention
We retain your data only as long as necessary to: - Provide services - Maintain legal and financial records - Resolve disputes - Enforce agreements
9. Data Sharing
We do not sell your personal data. We may share information with trusted third parties including: - Payment processors (Stripe, PayPal) - Analytics providers - Hosting and infrastructure services These parties are required to protect your data.
10. International Data Transfers
Your data may be processed in countries outside your location. We ensure appropriate safeguards are applied to protect your information.
11. Your Rights
You have the right to: - Access your personal data - Correct inaccurate data - Request deletion - Withdraw consent - Object to certain processing To exercise your rights, contact support@embroidize.com
12. Marketing Communications
We may send promotional emails. You can unsubscribe at any time by contacting us or using the unsubscribe link.
13. Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children.
14. Security Measures
We implement appropriate security measures including encryption, access controls, and monitoring systems to protect your data.
15. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
16. Changes to Policy
We may update this Privacy Policy at any time. Continued use of the platform constitutes acceptance of the updated policy.